P & Q Solutions Co., Ltd

Data Analysis and Improvement in ISO 9000:

• Purpose:
  • To provide organization’s personnel with understanding on data analysis and how to apply data analysis for the improvement process. 
• Course outlines:
  • Introduction to quality and extended concept of quality,
  • Introduction to data analysis and improvement in ISO 9000, 
  • The necessity for data analysis,
  • ISO 9000 requirements on data analysis and improvement,
  • Planning for data analysis,
  • Implementing of data analysis activities:
    • Data collection,
    • Data entering,
    • Data processing,
    • Analysis of results,
  • Use of statistical tools in data analysis.
• Targeted participant:
  • Key quality personnel from functions
  • Data processing staff.
• Time schedule
  • 1.5 days (12 hours)