|
|
What is ISO 9000?
- A family of international standards on quality management system, based on:
- Good management practices recognized internationally,
- Achievements of quality management science.
- Published by International Organization for Standardization - ISO - with members include national standardization bodies,
- Aiming at standardization and improvement of effectiveness of activities and processes,
- Applicable to all organizations regardless of type, size and product provided.
Who needs ISO 9000?
- Organizations need to demonstrate their ability to consistently provide products/services that:
- Meet customer's quality requirements, and
- Applicable regulatory requirements, while aiming to:
- Enhance customer satisfactions, and
- Achieve continual improvement of the system.
|
|
|
